How can we help?
Search the guides, read the common questions, or write to us.
Common questions
Open New invoice, pick a client from the Register or type one in, and add your lines. Fakts fills in VAT and the next sequential number. Issue it and Fakts emails it to your client with the PDF and the Peppol XML attached.
Read the full guideDo not edit or delete the original, that would break your numbering. Issue a credit note or a correction from the invoice instead, and Fakts keeps both linked.
Read the full guideIn Settings. Your name, registration number, VAT status, logo and bank account flow onto every invoice from there, so you enter them only once.
Read the full guideStandard is 21%. Reduced 12% and 5% cover specific goods, and 0% is for exports and intra-EU supply. Reverse charge is a separate mechanism, not a rate.
Read the full guideThe free plan reads 100 incoming documents a month for you, which covers an ordinary month of supplier bills. Reading them straight from Gmail, and a much larger monthly allowance, come with the higher tier.
See pricingGuides by topic
Getting started
2 guidesInvoices
2 guidesVAT
2 guidesContacts
1 guideItems
1 guideBills
1 guideRoyalties
1 guideSettings
3 guidesStill stuck?
Write to us and we will help. We reply on business days, usually within one.
Email help@fakts.lv